Problem

High-quality cancer care is a labor-intensive process with oncologists, radiologists, pathologists, nurse navigators, patient care coordinators, and registrars. Across the clinical workflow, artificial intelligence (AI) can augment the effectiveness of the clinical care team by invisibly assisting with the repetitive, routine tasks behind-the-scenes. Today, 162 hospitals across the country use Digital Reasoning’s AI-enabled cancer software to raise the standard of care — improving clinical quality, patient experience, efficiency, and productivity while growing oncology patient volume.

Delivering AI-enabled cancer software to 162 hospitals and NCI-designated cancer centers, Digital Reasoning proved an ROI across the “triple aim” of patient experience, clinical quality, and the cost-of-care.

  • Speed the time-to-contact patients and reduce the time-to-treatment.
  • Discover, navigate, treat and retain new cancer patients via machine processing of pathology and radiology reports.
  • Improve nurse navigator and care coordinator productivity.
  • Reduce the amount of time clinicians spend on documentation, EMR and computer work.
  • Keep patients in network and improve physician-patient relationships.
  • Increase oncology volumes and maximize capacity.
Solution

Digital Reasoning’s AI-enabled cancer software uses patented AI to automate the reading of pathology and radiology reports at the front-end of the cancer diagnosis and treatment process. The software augments the cancer care clinical workflow in real-time by discovering, classifying and prioritizing cancer cases for optimal follow-up; augmenting physicians, nurse navigators, care coordination and oncology pathway efficacy with intelligent workflow support, including dynamic work queues, care pathway matching, and care complexity triage; and extracting key data elements to automate and ease documentation burdens

Essentially, every step in the cancer diagnosis, treatment, navigation, documentation and follow-up process gets enhanced by the AI software working invisibly behind-the-scenes.

 

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Outperforming not only manual processes but also traditional natural language processing automation, Digital Reasoning delivers significant improvements to labor efficiency, speed to treatment, patient retention, and quality of care.

  • Improves the patient experience, including cutting the time from diagnosis to first contact with a physician to less than 72 hours.
  • Increases healthcare system margins and efficiency, removing rote work for registers and cancer care navigators, and optimizing capacity.
  • Enhances clinical quality, improving speed to treatment by over 1 week and increasing survivability.
“Triple Aim” benefits: