Safeguard your company’s financial performance, reputation and culture.

Introducing the next stage in the evolution of an intelligent conduct solution.

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WHAT IT DOES

Finding truth is great for business

Alerts that matter

Find risks conventional solutions cannot and chase fewer false positives.

Used at the world’s top banks

Regulators notice. Have the confidence of showing you are using the same ecomm surveillance trusted by a majority of Tier 1’s.

InfoSec tested

Use the solution that’s proven in InfoSec reviews and checks both on-premise and in SAAS.

THE BACKSTORY

Unrivaled understanding of the language of finance

We were the first company to bring AI-powered Natural Language Processing (NLP) to the language of the financial industry with Cognition, the leading conduct solution at Tier 1 investment banks today. Our AI platform defines the next stage in the evolution of an intelligent conduct solution.

HOW IT WORKS

Unified surveillance. Exponentially intuitive. Instantly effective.

Capture data

Unified conduct surveillance is inclusive by design, applying lightning-fast NLP to voice, email, and text channels and bringing it all together without silos.

Surface behaviors

Infer patterns of behavior and builds constantly evolving models with AI built specifically to understand the language of the financial industry.

Smarter connections, smarter surveillence

Legacy systems were built to bloat, creating a tsunami of false positives. Intelligent surveillance learns from both language and behavior to uncover truth faster at up to 85% less cost.

Act on your findings

Build profiles that model your own culture of compliance and integrate and adapt to policy objectives and evolving realities automatically.

Improve your existing systems

Out-of-the-box policies for regulatory and corporate compliance bring the power of AI to market and employee conduct, complaints, recommendations, mis-selling and suitability.

BY THE NUMBERS

Risk coverage up. Cost down.

Built with compliance analysts, for compliance analysts.

Reduces false positives by up to

95%

Proven to deliver a 5x increase in risks identified.

Reduces costs and decreases analyst workload.

The industry’s #1 solution. Period.

The same technology powering conduct surveillance at over 50% Tier 1 institutions is ready to roll right out of the box.

Regulatory coverage

Coverage for regulatory compliance across market conduct, employee conduct, and information governance.

Explainable & defensible alerting

Our lexicons and NLP include governance reports providing the clarity you need for internal standards and regulatory audit.

Languages

Platform support for over 50 languages with out-of-the-box policy support for English, Spanish, and Japanese.

Communication channels

We integrate easily with all communication channels providing over 90 connectors for voice, email, chat, and social.

False positive reduction techniques

Filters and special handling for duplicate communications, spam, newsletters, disclaimers, signatures, and salutations.

Built on real communications

Our NLP is designed for human communications including jargon and emoticons.

Machine education

Our patented technologies codify decades of lessons learned in data science and machine learning in order to create high-quality models quickly.

Live search

All messages are captured, enriched, analyzed and stored for querying by analysts for up to 2 years.

Full text natural language searching

Our unique NLP capabilities provide the investigator with powerful search techniques to surface communications based on metadata, key terms, fuzzy matches, proximity, and behavioral indicators.

Person-centric views

We provide the tools to quickly explore complex relationships, surfacing key behaviors to inform your actions.

Pattern analysis

Examine behavioral intent changes over time that assist not only in finding anomalous activities but also providing insight into the conduct of departments and social clusters.

Entitlements

Fine grained functional and data permissions map users to the capabilities, communications, and alerts. Integrate with your enterprise directory service and single sign-on.

Operational Reporting

We give you the insights to understanding alert volumes, distributions, team workload, and productivity which are key to being able to effectively manage your teams of reviewers.

Workflows and Assignments

Our out of the box workflows streamline your review and can be configured for your specific procedures such as Quality Control and escalation paths.

Auditing and defensibility

Audited and defensible data processing lineage and analyst review.

Proven stability and uptime

Our maturity ensures that 99.9% system uptime is the standard and not the exception.

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