Privacy

We hate spam as much as you do. We respect your privacy and will not—under any circumstances—share your information with any third party.

What personally identifiable information is collected from me?

On some Digital Reasoning Web pages, you can make requests and/or receive materials. The types of personal information collected on these pages may include your name, e-mail address, and contact information. Wherever Digital Reasoning collects personal information, we make an effort to include a link to this Privacy Policy on that page.

What are cookies and how are they used by Digital Reasoning?

Digital Reasoning may place Internet cookies on your hard drive. Internet cookies are small files that may be placed on your hard disk for record-keeping purposes. Cookies are used to remind us of who you are in order to deliver better service and further customize and improve your browsing experience on our website. You can set your computer to notify you each time a cookie is sent, allowing you to decide whether or not to accept it, or turn off all cookies through your web browser (e.g., Internet Explorer, Chrome, or Firefox). Check your browser HELP menu to learn the correct way to change or update your browser. You can also learn how to control cookies and to delete cookies from your computer at All About Cookies. By not accepting cookies, some Web pages may not display properly or you may not be permitted to access certain information.

Digital Reasoning may also collect IP addresses (the Internet address of a computer) to track a user’s session while the user remains anonymous. We analyze this data for certain trends in statistics, such as which parts of our site users are visiting and how long they spend there. We do not link your IP address to anything personally identifiable to you.

How is my information used?

We want to help you quickly find information about Digital Reasoning and alert you to product upgrades, specific offers, updated information, and other new products and services from Digital Reasoning. Accordingly, we may contact you by direct mail, e-mail, telephone, or some other means to tell you about our various products and services or other products and services we feel may be of interest to you. If you do not want to be contacted, simply “opt-out” by going to our Privacy Management Center or writing to us at Digital Reasoning, 701 Cool Springs Boulevard, 5th Floor, Franklin, TN 37067, calling us at (615) 567-8853, or e-mailing us at info@digitalreasoning.com

Who is collecting my information?

When you are on a Digital Reasoning site and are asked for personal information, you are sharing that information with Digital Reasoning alone. Please be aware that Web sites that have links on our site may collect personally identifiable information about you. The information practices of those Web sites linked to Digital Reasoning through other hyperlinks are not covered by this privacy statement.

With whom does Digital Reasoning share my information?

Unless we have your permission or are required by law, we will only share the personal data you provide with other Digital Reasoning agents, contractors or our business partners for the purposes of performing services for Digital Reasoning. While Digital Reasoning may share aggregated data with others, which is anonymized and does not include personally identifiable information, we will never share or sell your personal information with other third parties unless as noted above.

How can I manage my personal data?

Individuals located in some jurisdictions, including the European Economic Area (EEA), have specific legal rights in relation to their personal data under the new General Data Protection Regulation (GDPR). Subject to the exemptions under law, you may have the right to request access to update, delete or correct your personal information held by Digital Reasoning. Under certain circumstances, you have the right to receive personal data that we store about you and transmit that information to another without hindrance from us, including requesting that we provide your information directly to another, i.e. a right to data portability. You may also request that we restrict or block the processing of your information.

Where we previously obtained your consent to communicate, you have the right to withdraw this consent by going to our Privacy Management Center at any time to Opt-out from receiving further communications from Digital Reasoning, or to Opt-in to start receiving communications from us.

If you are located in the EEA and would like to exercise any of your other rights under GDPR pertaining to the disposition of your personal data, please email us at info@digitalreasoning.com. These requests are typically free-of-charge; however, Digital Reasoning may charge you an administrative fee depending on the amount of work required to satisfy your request.

What else should I know about my privacy?

Third-party Internet sites and services accessible through Digital Reasoning have separate privacy and data collection practices, independent of us. Digital Reasoning has no responsibility or liability for these independent policies or actions. Please be careful and responsible online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your information, Digital Reasoning cannot ensure or warrant the security of any information through the transmission process and you do so at your own risk.