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customer experience via artificial intelligence fintech
Customer Experience Exchange BFSI
February 20 - London

Digital Reasoning is a proud sponsor of this year’s CX Exchange BFSI, the UK’s leading customer experience event for senior banking, financial services and insurance executives. The Customer Experience Exchange BFSI brings attendees case studies on digital and culture transformation from the industry’s leaders who have insight into NPS scores, restructuring CX strategy, personalizing and humanizing digital CX and employee engagement initiatives.

The event will be connecting  the most senior executives within the BFSI industry, as well as the most recommended solution providers in the CX space. In a hyper-competitive and evolving market that is seeing disruptors launch at a speed quicker than traditional banks can change, the Exchange is the hub for traditional, challenger and disruptor banks across the UK to unite and gain a competitive edge together.

Exclusive presentations from industry leaders

  • Chief Customer and Innovation Officer, AXA UK & Ireland
  • Chief Commercial Officer, Metro Bank
  • Managing Director, Digital, Aviva
  • Managing Director, Omni-channel and Customer Experience, Barclays
  • Customer and Product Director, Lloyds Banking Group (Insurance and Wealth)
  • Head of Client Experience, HSBC (Commercial) and many more

To learn more about this exclusive event, click here.